Copyright © RBAMCS, all rights reserved.
When your calls go unanswered you lose new patients and provide poor customer service. When you don’t remember or have the time to confirm appointments or follow up with patients you haven’t seen in a while, your revenue goes down. Premier Billing And Medical Consulting Services’s team of bi-lingual staff, Patient Service Centers, will ensure that this doesn’t happen. Our experienced call center staff is carefully managed and trained to provide the highest level of patient support.
Premier Billing And Medical Consulting Services’s state-of-the-art hardware and software allows us to answer calls in your name, show your number on caller ID, transfer calls seamlessly to your office and provide reporting to give you the status of our activities. We can also record all calls should it become necessary to listen to a past conversation.
we understand how you want your practice perceived and strive to bring that feeling across on every call we receive or make. With our ability to interface with your practice management system, we’ll make changes and cancel appointments as well as provide other services according to your specific protocols. Our bilingual staff will handle all calls appropriately and transfer calls to your offices based upon instructions you provide.
Copyright © RBAMCS, all rights reserved.